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You can place an order up until 9pm the night before your scheduled delivery day. For example, if we deliver to your suburb on Tuesdays and Thursdays, your order needs to be received before 9pm Monday evening for a Tuesday delivery, otherwise the next available delivery day will be Thursday. |
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You can find out what days and times we deliver to your suburb by entering your postcode in the space provided on our homepage. |
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You can text or phone us on 0407 972 499, and we will usually be able to cancel the order for you. Please note: We do not have time to check emails during the day, so all late cancellations need to be received by text or phone. |
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As long as there is somewhere safe to leave your box you do not need to be home when we deliver. Usually a shady spot out of streetview near the front door is fine. If you choose to pay by Cash on Delivery then please let us know in the 'Delivery Instructions' where you intend to leave payment - under the doormat or in the letterbox are good places.
If you live in a security building and will not be home, it may be best to have the box delivered to your workplace (please check delivery time is suitable), or maybe there is a garage / car space or neighbour where we can leave your box.
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We are happy to collect your empty delivery boxes. Please leave them out for collection with your next delivery. |
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We source our produce every morning from Sydney Markets at Flemington.
All of the produce we sell on the site is Australian grown unless otherwise indicated. We try to buy locally grown wherever possible, and have good relationships with several growers based in or just outside the Sydney Basin (usually Campbeltown / Hawkesbury / Central Coast / Bathurst). The typical vegetables they tend to grow are zucchinis, cucumbers, capsicum, lettuces, spinach, broccoli, herbs, asian leafy greens, cauliflower, tomatoes, stonefruits and oranges.
Most other produce is sourced from regional NSW, QLD or Victoria - with a small percentage coming from South Australia, Western Australia, and Tasmania - not to mention Mangoes from Northern Territory in Summer.
We only buy an imported item when there is no available Australian substitute. There is usually only about 5 items or less that are imported on our site, at any given time. Their place of origin is listed next to the product in these cases.
We never buy USA Navel Oranges in Summer, or USA Grapes and Cherries in Winter. We believe it is better that we wait until these fruits are in season in Australia. |
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There is no delivery charge - delivery is free.
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The minimum order is $35
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You can choose to pay either by using our Secure Credit Card Payment facility, or Cash or Cheque on Delivery. Our drivers only carry limited change, so it would be appreciated if you could have as close to the correct money as possible. Cheques are made payable to sydneyfresh.com.au. You may also pay via EFT (Electronic Funds Transfer) - please contact us for A/C details.
Important note: If you choose Cash on Delivery and for any reason have not been able to pay when the delivery arrives, we expect that you contact us within 24 hours to arrange payment. |
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We are confident that the produce you buy from us will be noticeably fresher than the produce you would get from a Supermarket or Fruit Shop. This is because we visit Flemington Markets every day - Monday to Friday.
We have the advantage of knowing exactly what we need to buy each day - based on the orders we receive for that day.
You can be confident that 90-95% of the produce in your order will be bought from Sydney Markets on the day of your delivery.
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We are confident that our prices are equal to or better than most fruit shops and supermarkets.
And because our produce is fresher, it will last longer - and therefore there will be less wastage.
Also, when you take into account the time you will save shopping with us, plus the price of petrol you might use driving to the fruit shop - you will probably be much better off.
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Please contact us and let us know. Inevitably we will make mistakes, although hopefully not very often. We are more than happy to compensate you either by replacing the item(s) or refunding your money. |
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All card details are encrypted using the most up to date and comprehensive technology available. This means that nobody, including us, is able to view your credit card details at anytime. |
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We place the highest priority on your privacy and will not under any circumstances pass on your details to a third party. Please view our Privacy Policy for more details.
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